The satisfaction level of Westpac business customers increased slightly to 67.9% in January 2013 (up from 67.7% in December 2012), while satisfaction with the other three majors declined, according to a Roy Morgan Business survey. The result increases Westpac’s lead over its nearest big four competitor, CBA (63.5%). Westpac has been the market leader of […]

In a recent article in the Australian Broker magazine it was reported that the ABA says banks are receiving ‘numerous’ inquiries from customers worried about their retirement security because of potential increase in taxation on superannuation. Steven Muchenberg, chief executive of the ABA, says the organisation has been advised by banks that many customers are concerned […]