Daily Archives: June 15, 2012

Double Displeasure: Major bank leads satisfaction decline

In a recent article from Australian Broker Online it stated that the majors have all drawn the ire of consumers for their out-of-cycle rate moves, but one has taken the brunt of the anger with its satisfaction dropping more than twice that of its rivals.                                                                                               ANZ has seen its customer satisfaction fall by 3.1% for […]

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